
TAKE THAT FIRST STEP
TOWARDS SUCCESS
DEVELOP NEW SKILLS. CREATE MORE OPPORTUNITIES.
Skills Upgrading Centre’s training programs are completely customized to your current skill level and educational goals. Our versatility allows for one-to-one tutoring, small class instruction or computer-assisted instruction so that you can learn at your own pace. We’re by your side every step of the way to guide you towards educational success.
All of our programs are funded through community and government agencies, fundraising and private donors, so our training comes at no cost to you, depending on your eligibility. Improve your employment prospects, make new connections, and acquire the skills you need for a successful future.

Our programs offer:
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Continuous enrolment
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Flexible day and evening programs
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Customized assessments and training plans
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Supportive learning environment
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One-to-one tutoring
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Small class sizes
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Computer-assisted learning
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Self-paced programs
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Online and/or in-person training

Take control of your future
READING, WRITING AND MATHEMATICS
Our trained educators will design an individualized program for you that will build your skills so you can carry out important day-to-day tasks, prepare to write the GED test (grade 12 equivalency), apply for post-secondary education, or gain skills for employment.
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Read and understand documents
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Communicate ideas clearly through writing
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Manage money, time, data and measurement

Train for a new career
COMPUTER TRAINING
Our computer training programs help you master basic computer skills, regardless of your current level of experience. We take the mystery out of learning how to use a computer as you work with today’s most commonly used software.
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Introduction to computers, keyboard, and mouse
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Exploring the Internet using Chrome and Explorer
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Writing and sending email using Gmail and Outlook
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Microsoft Windows 10
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Microsoft Office: Word, Excel, Access, PowerPoint and Outlook

Build your confidence
EMPLOYABILITY
SOFT SKILLS
Soft skills are important in all aspects of life, including in school, at work, and at home. We’ll teach you the skills you need to move forward through life with confidence.
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Effective communication
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Working with a team
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Self-management
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Organizational skills
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Analytical skills
WORKSHOPS
The Skills Upgrading Centre offers workshops to help you improve your skills for employment and life.
The following workshops are all available for free for eligible participants. You must attend all classes in your chosen workshops to receive a certificate. Apply today to reserve your spot!
Upcoming Workshops

Customer Service Training Workshop
Workshop dates: July 18, 20, 25, 27, August 1 and 3
Workshop time: 10am-12pm
Gain the right skills for jobs related to customer service in this free, online, multi-session workshop. Develop communication skills, technology skills, customer relations and increase your performance skills and professionalism. You will develop the essential skills to stand out to employers.
Register by July 7
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Bookkeeping and QuickBooks Training Workshop
Workshop dates: Sept 26, 28, Oct 3, 5, 10, 12, 17 and 19
Workshop time: 10am - 1pm
This free* 4 week in-person program offers adults the opportunity to refresh their math skills, learn basic bookkeeping principles and gain practical experience using QuickBooks. Eligibility requirements. You must be a resident of York Region.
Register by Sept 12
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Managing Uncertainty - presented by the CMHA
Workshop Date: Tuesday, Sept 19, 11am-12pm
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Understand types of uncertainty and how it impacts mental health
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Increase awareness about your mental health and response to stress
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Learn how you can support others during uncertain times
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Learn strategies for managing feelings of uncertainty and enhance your resiliency
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Learn how to practice mindfulness
Register by Sept 18