Literacy Council York-Simcoe
TAKE THAT FIRST STEP
TOWARDS SUCCESS
DEVELOP NEW SKILLS. CREATE MORE OPPORTUNITIES.
Skills Upgrading Centre’s training programs are completely customized to your current skill level and education goals. Our versatility allows for one-to-one tutoring, small class instruction or computer-assisted learning so that you can learn at your own pace. We’re by your side every step of the way to guide you towards success.
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All of our programs are funded through community and government agencies, fundraising and private donors, so our training comes at no cost to you, depending on your eligibility. Improve employment prospects, prepare for a higher education, and acquire the skills for a successful future.
Our programs offer:​
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Continuous enrolment
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Flexible schedule
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Customized assessments and training plans
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Supportive learning environment
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One-to-one tutoring
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Small class sizes
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Computer-assisted learning
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Self-paced programs
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Online and/or in-person training
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Eligibility criteria may apply
ESSENTIAL SKILLS UPGRADING
Reading, Writing and Math
Trained educators will design an individualized program for you that will build your skills so you can carry out important day-to-day tasks, apply for post-secondary education, or gain skills for employment.
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Find and use information
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Communicate ideas and information
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Understand and use numbers
PREPARE FOR THE CAEC
Prepare for the Canadian Adult Education Credential (CAEC) with our in-person and online classes. The CAEC is for adults who do not have a high school diploma but need and education credential to open new doors to educations, training or employment opportunities. As with the GED, Ontario candidates who successfully complete the CAEC will get an Ontario High School Equivalency Certificate.
COMPUTER TRAINING
The computer training programs help build fundamental computer skills, regardless of your current level. Take the mystery out of using a computer with today’s most commonly used software.
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​Introduction to computers
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Internet and Email
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Microsoft Windows
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Microsoft Office: Word, Excel, PowerPoint, Access
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SOFT SKILLS FOR EMPLOYMENT, HIGHER EDUCATION AND LIFE
Soft skills are the important skills you develop throughout life, including in school, at work and at home. This program provides training in the top skills that are critical in any job, so that you can move forward with confidence.
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Communication, Teamwork, Professionalism, Critical Thinking and Problem Solving
INTRODUCTION TO
CUSTOMER SERVICE
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running.
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This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.
SOFT SKILLS FOR EMPLOYMENT, HIGHER EDUCATION AND LIFE
Soft skills are the important skills you develop throughout life, including in school, at work and at home. This program provides training in the top skills that are critical in any job, so that you can move forward with confidence.
​
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Communication, Teamwork, Professionalism, Critical Thinking and Problem Solving
INTRODUCTION TO
CUSTOMER SERVICE
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running.
​
This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.
INTRODUCTION TO
BOOKKEEPING
SOFT SKILLS FOR EMPLOYMENT, HIGHER EDUCATION AND LIFE
Soft skills are the important skills you develop throughout life, in school, at work and at home. This program provides training in the top skills that are critical in any job, so that you can move forward with confidence.
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Communication, Teamwork, Adaptability,
Critical Thinking and Problem Solving
INTRODUCTION TO
CUSTOMER SERVICE
​This free, virtual, self-paced, monitored training will provide an introduction to the skills and techniques necessary to become a positive customer service agent in a variety of employment settings. Earn a certificate to add to your resume and get connected with employment services and tools.​
INTRODUCTION TO
BOOKKEEPING
This free, virtual, self-paced, monitored training provides an introduction to bookkeeping principles and practices, and exercises to create budgets and financial reports. Gain essential skills for employment in this field and connect with employment services and resources. Earn a certificate to add to your resume.​
